{"id":12890,"date":"2020-03-18T16:12:10","date_gmt":"2020-03-18T21:12:10","guid":{"rendered":"https:\/\/www.invespcro.com\/blog\/?p=12890"},"modified":"2026-08-14T14:58:17","modified_gmt":"2026-08-14T14:58:17","slug":"how-to-connect-with-users-emotionally","status":"publish","type":"post","link":"https:\/\/www.invespcro.com\/blog\/how-to-connect-with-users-emotionally\/","title":{"rendered":"How To Connect With Users Emotionally"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 17<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"12890\" class=\"elementor elementor-12890\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-502f9f0a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"502f9f0a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-45e28e2d\" data-id=\"45e28e2d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dd82a71 elementor-widget elementor-widget-text-editor\" data-id=\"dd82a71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Let&#8217;s start with some customer loyalty stats<\/span><\/p><ul><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">65% of business comes from existing customers\u00a0<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Repeat customers spend <\/span><a href=\"https:\/\/www.slideshare.net\/custthermometer\/22-customer-retention-stats\"><span style=\"font-weight: 400;\">33% more<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The cost of acquiring new customers is five times higher than that of retaining old ones.\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">It&#8217;s a great thing to have your customers come back for more.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Unfortunately, gaining their loyalty isn&#8217;t easy.<\/span><\/p><p><span style=\"font-weight: 400;\">Nowadays, choices are overflowing, and customers are getting pickier. <\/span><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.marketingdive.com\/news\/consumers-see-77-of-brands-as-not-meaningful-report-says\/548956\/\">77% of brands could disappear<\/a>,<\/span><span style=\"font-weight: 400;\"> and customers wouldn&#8217;t bat an eyelash. <\/span><a href=\"https:\/\/info.brightpearl.com\/loyal-not-loyal\"><span style=\"font-weight: 400;\">One-third of millennials<\/span><\/a><span style=\"font-weight: 400;\"> won&#8217;t hesitate to drop a brand like a hot potato if it doesn&#8217;t meet their expectations.\u00a0<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/section><\/div> <a href=\"https:\/\/www.invespcro.com\/blog\/how-to-connect-with-users-emotionally\/#more-12890\" class=\"more-link elementor-more-link\"><span aria-label=\"Continue reading How To Connect With Users Emotionally\">(more&hellip;)<\/span><\/a>","protected":false},"excerpt":{"rendered":"<p><span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 17<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>Let&#8217;s start with some customer loyalty stats 65% of business comes from existing customers\u00a0 Repeat customers spend 33% more.\u00a0 The cost of acquiring new customers is five times higher than that of retaining old ones.\u00a0 It&#8217;s a great thing to have your customers come back for more.\u00a0 Unfortunately, gaining their loyalty isn&#8217;t easy. Nowadays, choices [&hellip;]<\/p>\n","protected":false},"author":50,"featured_media":12912,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[36,10],"tags":[],"class_list":["post-12890","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cro","category-copy-writing"],"_links":{"self":[{"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/posts\/12890","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/users\/50"}],"replies":[{"embeddable":true,"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/comments?post=12890"}],"version-history":[{"count":3,"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/posts\/12890\/revisions"}],"predecessor-version":[{"id":101609,"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/posts\/12890\/revisions\/101609"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/media\/12912"}],"wp:attachment":[{"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/media?parent=12890"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/categories?post=12890"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/tags?post=12890"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}