{"id":4399,"date":"2015-04-20T17:46:13","date_gmt":"2015-04-20T22:46:13","guid":{"rendered":"https:\/\/www.invespcro.com\/blog\/?p=4399"},"modified":"2015-04-20T17:46:13","modified_gmt":"2015-04-20T22:46:13","slug":"how-to-improve-conversions-rates-on-product-pages-by-not-thinking-about-conversion-optimization","status":"publish","type":"post","link":"https:\/\/www.invespcro.com\/blog\/how-to-improve-conversions-rates-on-product-pages-by-not-thinking-about-conversion-optimization\/","title":{"rendered":"How to Improve Conversions Rates on Product Pages By Not Thinking About Conversion Optimization"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 5<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span><p>If you&#8217;re looking for a better approach to conversion optimization on\u00a0your product pages, stop thinking of it as \u201cconversion optimization\u201d.<\/p>\n<p>Instead think of it as: \u201cpersuading a human being that the combination of your brand and product offers her the best value\u201d.<\/p>\n<p>Regardless of how you think of it, the point is to always keep your eye on the target, your customer, who is human \u2013 not a conversion rate percentage point on your analytics report.<\/p>\n<p>If you <a href=\"https:\/\/www.invespcro.com\/services\/conversion-rate-optimization\/\">want to maximize conversions<\/a>, or persuade your web visitors to buy, your product pages should appeal to humans on at least three levels:<!--more--><\/p>\n<p><strong>Sensory<\/strong><\/p>\n<p>When your product pages appeal to a customer\u2019s senses, you don\u2019t just tell them about your product, you make them feel it, or what it\u2019s like to own it.<\/p>\n<p>Here\u2019s a quick example: the first product page below is from a local bike shop. It quite capably displays the bike models in stock.<\/p>\n<p><a href=\"https:\/\/www.invespcro.com\/blog\/images\/blog-images\/cycling_product_page_02.gif\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignleft wp-image-4401\" src=\"https:\/\/www.invespcro.com\/blog\/images\/blog-images\/cycling_product_page_02.gif\" alt=\"cycle shop product page\" width=\"500\" height=\"426\" \/><\/a><\/p>\n<p>The second product page is from a bicycle manufacturer. It too displays bike models, but almost half the page is devoted to an image of the product in use. The photo helps capture the viewer\u2019s imagination. Combined with the \u201c&#8230;Ready For Adventure\u201d copy, the top half of the page is \u201csensual\u201d; appealing to the human senses of adventure, the excitement of escaping the daily grind and the feeling of wind in your hair.<\/p>\n<p>And the bottom half of the page niftily offers the products that facilitates all those cool experiences.<\/p>\n<p><a href=\"https:\/\/www.invespcro.com\/blog\/images\/blog-images\/cycling_product_page_03.gif\"><img decoding=\"async\" class=\"alignleft wp-image-4402\" src=\"https:\/\/www.invespcro.com\/blog\/images\/blog-images\/cycling_product_page_03.gif\" alt=\"cycle manufacturer product page\" width=\"500\" height=\"473\" \/><\/a><\/p>\n<p>Sensual content is tricky on the web because, as advanced it is, the internet still only lets you directly appeal to just two of our five basic senses: sight and sound.<\/p>\n<p>But you can\u2019t let that stop you from indirectly engaging the others. Think about the \u201cready for adventure\u201d copy in the product page above, or the image. They both appeal to more than our sense of light and sound.<\/p>\n<p>To take it up a notch, while staying on the subject of bikes, check out this video from Kona (full frame and with the volume at a decent level).<\/p>\n<p><a href=\"http:\/\/www.konaworld.com\/videos.cfm\"><img decoding=\"async\" class=\"alignleft wp-image-4403\" src=\"https:\/\/www.invespcro.com\/blog\/images\/blog-images\/kona_mountain_bike_video_01.gif\" alt=\"Kona video still shot\" width=\"400\" height=\"223\" \/><\/a><\/p>\n<p>Did you feel anything other than what you saw and heard?<\/p>\n<p>Of course, it\u2019s somewhat easier to motivate your senses with video of bikes screaming down a mist covered hillside than \u2026 let\u2019s say \u2026 a car tire sitting on its side. But Michelin\u2019s famous ad campaign from back in the day shows sensual content can be created around the least exciting products.<\/p>\n<p><a href=\"https:\/\/www.invespcro.com\/blog\/images\/blog-images\/Michelin_print_ad_01.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-4404\" src=\"https:\/\/www.invespcro.com\/blog\/images\/blog-images\/Michelin_print_ad_01.jpg\" alt=\"michelin print ad\" width=\"400\" height=\"267\" \/><\/a><\/p>\n<p>And don\u2019t worry if you can\u2019t afford a Michelin-style ad campaign or the production values of Kona\u2019s video. You don\u2019t need to develop all your own content. Suppliers and manufacturers are usually open to let you at least link to their content.<\/p>\n<p><strong>Benefit<\/strong><\/p>\n<p>Regardless of how sensitive, sacrificing and charitable humans may be, they are also selfish. Especially on the web. We only hang around websites where we see a benefit to ourselves for doing so.<\/p>\n<p>The very act of online shopping, which we rarely do for anyone else\u2019s benefit, is a very selfish pursuit.<\/p>\n<p>So should your product\u00a0page copy talk about your product\u2019s features\u00a0and\/or\u00a0your business\u2019 accomplishments? Definitely not as a main focus. Your selfish customers really don\u2019t care about \u201cyour\u201d anything. They want to know what\u2019s in your offer for them. To <a href=\"https:\/\/www.invespcro.com\/blog\/webinar-recording-getting-2x-more-conversions-from-product-pages\/\">optimize conversions your\u00a0product pages<\/a> should emphasize the benefit(s) to the customer of your product(s), at least as much as they emphasize anything else.<\/p>\n<p>Check the section below from the Kindle product page. It harps on benefits more than features throughout, including:<\/p>\n<p><strong>&gt;<\/strong> \u201cIndulge your love of reading without interruption\u201d instead of \u201cno email alerts or touch notifications\u201d<\/p>\n<p><strong>&gt;<\/strong> \u201c&#8230;read for weeks\u2026\u201d instead of \u201cbattery life = 40 hours\u201d<\/p>\n<p><strong>&gt;<\/strong> \u201clighter than a paperback\u201d instead of \u201clightweight\u201d or \u201cweighs 10 oz.\u201d<\/p>\n<p>Even the image conveys the benefit of being able to read anywhere \u2013 rather than the feature of being portable.<\/p>\n<figure id=\"attachment_4251\" aria-describedby=\"caption-attachment-4251\" style=\"width: 500px\" class=\"wp-caption alignleft\"><a href=\"https:\/\/www.invespcro.com\/blog\/images\/blog-images\/amazon-kindle-product-page.gif\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4251\" src=\"https:\/\/www.invespcro.com\/blog\/images\/blog-images\/amazon-kindle-product-page.gif\" alt=\"amazon kindle product page\" width=\"500\" height=\"275\" \/><\/a><figcaption id=\"caption-attachment-4251\" class=\"wp-caption-text\">amazon kindle product page<\/figcaption><\/figure>\n<p><strong>Social Acceptance<\/strong><\/p>\n<p>Why do people line-up for hours on end (<a href=\"https:\/\/youtu.be\/rRwcIumf-mI\">some of these people waited for over a week<\/a>) to get every new Apple iGadget? It\u2019s not because having it somewhat sooner &#8211; a matter of days or hours &#8211; will make any difference to their work or lives. It\u2019s not because the new iProduct solves anything that other similar products don\u2019t.<\/p>\n<p>It\u2019s because they know new Apple products are almost guaranteed to be popular and they will have the bragging rights of being among the first to possess something that has a very high level of social acceptance.<\/p>\n<p>Social acceptance is a major indication of the suitability of your product for purchase. The more people that use or recommend your product, the more reasons there are to buy it.<\/p>\n<p>Social acceptance, or social proof, which is shown on your product page through\u00a0customer testimonials, reviews, social media shares, media coverage and influencer endorsements, among other devices, tells your web visitor that others, who have presumably been through the same buying cycle and faced the same decision points, chose your product as their best option. For the visitor, that means they don\u2019t have to find their own answers about the suitability of your product. If so many people found it acceptable, it must be good.<\/p>\n<p>For another indication of the power of social acceptance, think about how many people would line up for an iThingy if no one else cared for the product or ever bought it.<\/p>\n<p>It\u2019s important to remember that, while numbers of \u201clikes\u201d or tweets are an indicator of social acceptance, getting them shouldn\u2019t be the point of your page.<\/p>\n<p>\u201cSocial\u201d means \u201chuman\u201d, and, by appealing to the senses, stressing the benefits and showing social acceptance, your product\u00a0page conversion optimization must focus on what\u2019s at the top of your conversion funnel. A human being.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 5<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>If you&#8217;re looking for a better approach to conversion optimization on\u00a0your product pages, stop thinking of it as \u201cconversion optimization\u201d. Instead think of it as: \u201cpersuading a human being that the combination of your brand and product offers her the best value\u201d. Regardless of how you think of it, the point is to always keep [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[36],"tags":[43,69,374,328,245,375,90,244,80,286,305],"class_list":["post-4399","post","type-post","status-publish","format-standard","hentry","category-cro","tag-cro","tag-ecommerce","tag-endorsements","tag-how-to","tag-intermediate","tag-maximize-converisons","tag-online-shopping","tag-product-pages","tag-social-media","tag-social-proof","tag-testimonials"],"_links":{"self":[{"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/posts\/4399","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/comments?post=4399"}],"version-history":[{"count":0,"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/posts\/4399\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/media?parent=4399"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/categories?post=4399"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/tags?post=4399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}