{"id":6596,"date":"2016-04-05T12:04:39","date_gmt":"2016-04-05T17:04:39","guid":{"rendered":"https:\/\/www.invespcro.com\/blog\/?p=6596"},"modified":"2024-02-01T12:44:48","modified_gmt":"2024-02-01T12:44:48","slug":"ecommerce-product-return-rate-statistics","status":"publish","type":"post","link":"https:\/\/www.invespcro.com\/blog\/ecommerce-product-return-rate-statistics\/","title":{"rendered":"E-commerce Product Return Rate &#8211; Statistics and Trends [Infographic]"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">minute<\/span><\/span><p>Did you know at least 30% of all products ordered online are returned, as compared to 8.89% in brick-and-mortar stores? 92% of consumers surveyed said that they would buy again if the product return process were easy, whereas 79% of consumers wanted free return shipping. Check out our new infographic for the latest<a href=\"https:\/\/www.invespcro.com\/blog\/how-to-create-effective-e-commerce-product-pages-infographic\/\"> E-commerce product<\/a> return rate statistics and trends.<\/p>\n<p><strong><img decoding=\"async\" src=\"https:\/\/www.invespcro.com\/blog\/images\/blog-images\/product-return-statistics.png\" alt=\"E-commerce product return Statistics and Trends\" width=\"580\" \/><\/strong><\/p>\n<p><strong>Infographic by <a href=\"https:\/\/www.invespcro.com\/\">Invesp Conversion Rate Optimization Company<\/a><\/strong><\/p>\n<p><strong>To Publish this Image on your Blog or Website. Copy this code<\/strong><\/p>\n<p><textarea rows=\"5\" data-listener-added_e93c2fee=\"true\">&lt;a href=&#8221;https:\/\/www.invespcro.com\/blog\/images\/blog-images\/product-return-statistics.png&#8221;&gt;&lt;img src=&#8221;https:\/\/www.invespcro.com\/blog\/images\/blog-images\/product-return-statistics.png&#8221; alt=&#8221;Ecommerce product return Statistics and Trends&#8221; width=&#8221;580&#8243;&gt;&lt;\/a&gt;&lt;\/p&gt;&lt;br \/&gt;&lt;br \/&gt;&lt;br \/&gt;&lt;br \/&gt;<br \/>\n&lt;p&gt;Infographic by- &lt;a href=&#8221;https:\/\/www.invespcro.com\/&#8221;&gt;Invesp Consulting&lt;\/a&gt;<\/textarea><\/p>\n<p>Top Reasons Why Consumers Return Products<\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"319\">\u00a0Reason<\/td>\n<td width=\"319\">%age<\/td>\n<\/tr>\n<tr>\n<td width=\"319\"><\/td>\n<td width=\"319\"><\/td>\n<\/tr>\n<tr>\n<td width=\"319\">Received the wrong item<\/td>\n<td width=\"319\">23%<\/td>\n<\/tr>\n<tr>\n<td width=\"319\">The product received looks different<\/td>\n<td width=\"319\">22%<\/td>\n<\/tr>\n<tr>\n<td width=\"319\">Received damaged product<\/td>\n<td width=\"319\">20%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Around 49% of retailers offer free return shipping now, whereas 67% of shoppers check the returns page before making a purchase. 62% of shoppers are more likely to shop online if they can return an item in-store. Meanwhile, 58% of consumers want a hassle-free \u201cno questions asked\u201d return policy and 47% want an easy-to-print return label.<\/p>\n<p>27% of consumers would purchase an item online that costs more than $1,000 if offered free return shipping, compared to 10% who would purchase it otherwise.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">minute<\/span><\/span>Did you know at least 30% of all products ordered online are returned, as compared to 8.89% in brick-and-mortar stores? 92% of consumers surveyed said that they would buy again if the product return process were easy, whereas 79% of consumers wanted free return shipping. Check out our new infographic for the latest E-commerce product [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":6606,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11,12],"tags":[85,69,453,88,89],"class_list":["post-6596","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ecommerce","category-infographics","tag-beginner","tag-ecommerce","tag-ecommerce-product-return-rate","tag-infographic","tag-statistics"],"_links":{"self":[{"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/posts\/6596","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/comments?post=6596"}],"version-history":[{"count":1,"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/posts\/6596\/revisions"}],"predecessor-version":[{"id":97998,"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/posts\/6596\/revisions\/97998"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/media\/6606"}],"wp:attachment":[{"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/media?parent=6596"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/categories?post=6596"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.invespcro.com\/blog\/wp-json\/wp\/v2\/tags?post=6596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}