• Buy Online Pick Up In Store – Statistics and Trends [Infographic]

    Buy Online Pick Up in Store Statistics and Trends

    Did you know that nearly 67% of shoppers in US have used Buy Online Pick Up In Store (BOPIS) in the past six months and 10% of all sales will be fulfilled by Click and Collect by 2025. Check out our infographic “Buy Online Pick Up In Store” to know more about the evolution of BOPIS and latest buy online pick up in store statistics and trends.

    Buy Online Pick Up In Store – Statistics and Trends

     

    Infographic by- Invesp Conversion Rate Optimization Services

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    75% of shoppers who have used BOPIS say they are  likely to make an additional purchase and 49% of shoppers made unintended purchases while picking up their items in-store

    10% of all sales will be fulfilled by Click and Collect by 2025

    50% of respondents have decided where to shop online based on whether or not they could pick up in-store

    90% of retailers plan to implement BOPIS by 2021

    Top Reasons Why Consumer Prefer Buy Online Pick Up In Store

    Reason%age
    Being able to see produce before taking it home77%
    Avoid shipping costs65%
    Convenience29%
    Being able to return the product instantly23%

     

    38% of retailers surveyed said BOPIS was key to bringing shoppers into the store

    Main Business Reason for Offering Buy Online Pick Up In-store

    Reason%age
    Gain an edge against Amazon12.4%
    Keep up with competitors31.6%
    Cater to millennial15.6%
    Attract shoppers who make additional purchases37.6%
    Other2.8%

     

    Biggest challengers Retailer Face While Managing BOPIS

    Reason%age
    Logistics and inventory tracking45.6%
    Managing and training staff22.4%
    Customer information security16.1%
    Return on investment6%

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