E-commerce Product Return Rate – Statistics and Trends [Infographic]

• Posted in Ecommerce, Infographics

Did you know at least 30% of all products ordered online are returned as compared to 8.89% in brick-and-mortar stores. 92% of consumers surveyed said that they will buy again if product return process is easy whereas 79% of consumers want free return shipping. Check out our new infographic for latest E-commerce product return rate statistics and trends.

Infographic by- Invesp Conversion Rate Optimization Company

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<a href=”https://www.invespcro.com/blog/images/blog-images/product-return-statistics.png”><img src=”https://www.invespcro.com/blog/images/blog-images/product-return-statistics.png” alt=”Ecommerce product return Statistics and Trends” width=”580″></a></p><br /><br /><br /><br /> <p>Infographic by- <a href=”https://www.invespcro.com/”>Invesp Consulting</a>

Top Reasons why consumers return products

Around 49% of retailers offer free return shipping now whereas 67% of shoppers check the returns page before making a purchase. 62% of shoppers are more likely to shop online if they can return an item in-store. Whereas, 58% of consumers want a hassle-free “no questions asked” return policy, and 47% want an easy-to-print return label.

27% of consumers would purchase an item online that costs more than $1,000 if offered free return shipping as compared to 10% who will purchase it otherwise.