The Importance of Sale Follow-Ups – Statistics and Trends

Lisa Ross

Lisa Ross

Reading Time: 2 minutes

Did you know that 60% of customers say no four times before saying yes whereas 48% of salespeople never even make a single follow up attempt?

Check out our infographic to know more about the importance of effective Sales follow-ups and latest sales follow-ups statistics and trends.

The importance of Sales Follow Ups – Statistics and Trends

Infographic by- Landing Page Optimization Services By Invesp

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48% of salespeople never even make a single follow up attempt

60% of customers say no four times before saying yes

80% of sales require 5 follow-up calls whereas 44% of salespeople give up after one follow-up call

Number of Attempts %age of Sales Personnel Give Up After “No”
After one No 44%
After 2 No’s 22%
After 3 No’s 14%
After 4 No’s 12%

35-50% of sales go to the vendor that responds first

Following up with web leads within 5 minutes makes you 9 times more likely to engage with them

Salespeople who contacted prospects within an hour of receiving a query were 60 times as likely to qualify the lead as those who waited 24 hours or longer to contact the prospect

75% of online buyers want to receive between 2-4 phone calls before a company gives up; 12% would like a company to try as many times as it takes to get a hold of them

70% of salespeople stop at one email. Yet if you send more emails, you’ve got a 25% chance to hear back

42% of people would be encouraged to make a purchase if the sales rep called back at an agreed-upon, specified time

57% of people said they would be encouraged to make a purchase from a salesperson who doesn’t try to apply pressure or hassle them when following up

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Lisa Ross

Lisa Ross

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