The State of Fake Reviews – Statistics and Trends [Infographic]

Lisa Ross

Lisa Ross

Reading Time: 2 minutes

Did you know that 54% of consumers would not buy a product if they suspected it to have fake reviews, whereas 95% of consumers suspect censorship or faked reviews when they don’t see bad scores? The number of fake reviews are growing, with more and more businesses using fake reviews to promote their products or services or to impact the rating of products and services of competitors negatively. Check out our infographic “The State of Fake Reviews” for the latest fake reviews statistics and trends.

The State of Fake Reviews – Statistics and Trends

Infographic by- Invesp Conversion Rate Optimization Company

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93% of consumers say online reviews impact their purchasing decisions

82% of consumers have read a fake review in the last year . Among 18-34-year-old consumers, the proportion is even higher, with 92% saying they’ve seen fake review, only 74% of 35-54-year-olds and 59% over age of 54 have seen a fake review in the last year

54% of consumers would not buy a product if they suspected it to have fake reviews

95% of consumers suspect censorship or faked reviews when they don’t see bad scores

30% of consumers assume online reviews are fake if there are no negative reviews

62% of consumers  have experienced significant variations between online reviews and actual product received whereas 65% say they don’t trust ratings on eCommerce sites

34% consumers say their low product ratings have not been published by eCommerce sites

72% of consumers believe fake products reviews have become a norm of the industry

43% of retailers feel that only customers who have made verified purchases should be able to post reviews

Amazon product categories with the largest share of fake product reviews

Product CategoriesFake Reviews %age
  
Supplements64%
Beauty63%
Electronics61%
Sneakers59%
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Lisa Ross

Lisa Ross

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