Quality assurance is a necessary part of any testing program. It ensures that the product being produced meets the requirements of the customer and that it can be used safely and effectively. 

Quality assurance is also important in maintaining a good reputation for your product or service. 

In high-velocity testing programs, quality assurance can sometimes be overlooked as there are many samples to test and tests to conduct on each sample. 

However, it is essential that you conduct quality assurance on every single sample you receive. 

This will ensure that everything is correct when it comes to conducting your tests …

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It’s no secret that Shopify has been on the rise in terms of popularity, especially with eCommerce businesses. 

Shopify is a platform that allows you to create an online store, and it has become one of the most popular eCommerce solutions on the web today. 

But while you may be familiar with the platform itself, there are still many aspects of Shopify that you might not know about — such as how to optimize your site for conversion rate optimization (CRO). 

So what exactly is CRO? And how can you optimize your eCommerce business’ conversion rate? If these questions sound …

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The product description is one of the essential parts of your ecommerce website.

It’s the first thing visitors see when they arrive at your online store, which convinces them to buy your products or services.

If you want to attract more customers to your ecommerce business, increase your average order value, and make more sales, then you need to write a product description that turns browsers into buyers.

Here are some tips that will help you write better product descriptions, turn browsers into customers, and make more sales from the same product or multiple products;

1. Show, don’t just tell …

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Customer retention rate is one of the most important metrics of most businesses. Depending on the model of a business, it can be more important than gaining new customers. 

Even if you have many new customers, while your customer retention rate is low, you will lose a lot of money. It doesn’t matter how much a customer spends if he leaves your business. 

It costs about six times more to acquire new customers than to keep existing customers engaged with your brand and products. 

If you focus on increasing your customer retention rate, your business will surely be successful.

So, how do …

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Customer satisfaction. It’s something that we all can agree is important. But how do you increase customer satisfaction? 

Many factors come into play, and you’ll want to ensure you cover everything. 

Whether you’re a small business owner or simply on the marketing team of your local business, there are some tips here for everyone. 

This guide will help you manage your customer expectations and meet them with a reputation for customer satisfaction.

What Is Customer Satisfaction?

Customer satisfaction is how well a company meets the needs of its customers. It’s important because it allows businesses to make money and grow …

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Many ecommerce businesses struggle with converting their traffic into sales. Some estimates show that as much as 98% of visitors to your site will leave before making a purchase.

That’s a whole lot of lost revenue for your business!

To increase the conversion rate of your ecommerce website, you can do some things. Your website’s goal should be to get people to convert simply by convincing them that they are at the right place and you’re trustworthy. 

So, how do you convince people and make them want to buy on your site instead of your competitor’s website? 

Well, first of all, the …

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The customer journey is changing, and so is the way we shop. With the advent of e-commerce and mobile devices, customers increasingly purchase in various online and offline channels while seeking a seamless shopping experience.

It’s essential for omnichannel retailers to improve their customer experience across multiple channels continuously. 

To do that, they need an omnichannel strategy — whether through product descriptions or the checkout process. One such way is through CRO (conversion rate optimization). 

Conversion rate optimization (CRO) helps companies improve the percentage of visitors who complete a desired action when shopping online on their website — like signing …

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The barrier to entry in the e-commerce industry has never been so low. Every year, more than 5 million new e-commerce websites are created. 

Before 2021, there were 9.7 million ecommerce websites in the world. Today, that number has nearly tripled to 26.2 million. This surge is primarily due to the Covid-19 pandemic. 

But even though many e-commerce sites are being created every day, not all of them make it past the first year. In fact, 90% of e-commerce businesses fail. 

All this shows how challenging it is to run an e-commerce business. Even if you’re in a space where …

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