When it comes to marketing, you’re often told that your brand story, copy, customer experience & customer service can help increase your conversions.
That’s true. But to increase your conversions, those elements have to stand out.
This means that you can have a good brand story, copy, customer experience, and still have a low conversion rate.
In a world where your customers are flooded with content and options, your customers will only choose your products or services if they are stand out from the crowd.
Marketers are well-aware that differentiation is essential. But they don’t show you HOW to do …Read More
Every day we make choices. Some of them are so automatic we don’t even realize we are making them. It’s true in life. It’s true in business.
Every choice you make for your eCommerce site has an impact, the key is to choose in a way that has the most positive impact.
In over twelve years of studying and experimenting, I have time and again come to the conclusion that optimizing your product page is the number one way to boost your conversion rates.
The product page is where we ask shoppers to part with their hard-earned money in exchange …Read More
The year is 2020.
The world is crippled by a pandemic outbreak.
Brick-and-mortar stores have been forced to close, and visitors are stuck to their devices now more than ever before.
Online shopping is only growing.
This of course triggers technological advancement and growth within eCommerce. We have seen an explosion in the number of direct-to-consumer (D2C) eCommerce brands.
While this growth is good for customers, it is scary for other online businesses.
How much do you hate seeing abandoned carts?
I don’t like them either.
But they are inevitable…just like bounce rates.
When we conducted a research study on statistics of shopping cart abandonment rate, guess what we found?
Out of 100 people who add items to a cart, only 35 make a purchase.
The rest abandon their carts. That’s a whole lot of revenue down the drain.Read More
You click on a link, but instead of landing on the site page you want, a 404 error page pops up, indicating that the requested page does not exist.
We all have been there before…and it can be so annoying sometimes.
As someone who takes a stroll on the web every day, I run out of fingers when I try to count the number of times I found myself on a website’s 404 error page.
In fact, I recently visited over 30 websites to see how they designed their 404 error pages.
Although some brands seemed to have figured out …Read More
One of the unwritten laws governing UX’s world is that designers have to borrow insights from the established field of psychology during their creative process.
An understanding of the principles of human
behavior, aspirations, and motivations
are instrumental in making users perform the actions they are expected to.
When we talk about simplicity for novel vs. routine tasks, we’re actually referring to the paradox of human behavior in web design.
Users are accustomed to specific routines – behaviors on a website that they don’t need to think twice about. The novel task, on the other hand, requires a deeper consideration …Read More
Our client creates dance videos that people can pay one time for unlimited access. Customers typically “gifted” this product to their significant other during holidays, birthdays, or other special occasions.
Our client had a predicament during the February Valentine’s frenzy.
The majority of the site traffic was coming through Facebook at a decent clickthrough. However, conversions were a dismal 0.5%.
So, to increase the landing page conversion rate – I looked at ads and landing pages for companies during Valentine’s day.
Let’s take a look at some of the lessons I learned.Read More
There is no such thing as an impulse purchase.
Just because something is “inexpensive” doesn’t mean it’s an impulse decision.
Just because someone tends to purchase suddenly doesn’t mean they are making those decisions impulsively.
They’ve gone through a purchase journey – may be faster than others, but they have.
This customer thought that his purchase decision was on impulse – digging deeper, he was ready to make this decision more than anyone else.
After speaking to hundreds of customers, I’ve become well versed in understanding how to root out the causality that led to a purchase. It’s …Read More
Connect with us
- My Experience Running Facebook Ads for the First Time
- A/B testing on Holidays: Is it Worth it?
- CRO or CVO: Which One Has Better ROI?
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- Social Commerce: What It Is & What it Isn’t (Examples, Trends & Stats)
- 5 Non-obvious Product Pages Tips for Shopify Websites
- 40+ Customer Survey Questions That Marketers Should Ask
- 5 Benefits of Selling Direct to Consumer (DTC, D2C)
- Tips for Writing a Good Product Description for eCommerce Websites
- How to Write Value Propositions for eCommerce Websites
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