On most ecommerce websites category pages and their categorization schemes are driven by a business process giving very little attention to the heart of any transaction: the online visitor.
Ultimately, a category page plays an important supporting role in funneling traffic to product pages. Amazon.com, for example, expects the visitor to navigate to the product page to add an item to your cart.Read More
Redesigning an existing ecommerce site is much harder than you may think. However, there are a couple of things that you can do to organize your ecommerce site that will immediately increase your conversion rate.Read More
So you know your site needs to be optimized and now just need to find someone to do it. The following questions are ones you need to ask to ensure that you maximize your investment:
1. What increase in conversion rates should I expect?
Can a conversion optimization company guarantee a specific rate increase? I am yet to meet a credible company that is able to guarantee specific results. The truth is, every conversion project comes with its own unique situation. However, a good conversion company should invest time with you up-front to set target goals for any planned …Read More
**Thank you for all the wonderful comments and suggestions of analytics tools. This is an update of our last post with 5 more more great tools to add to your list.
Never undermine the importance of testing and analyzing your site. On the most basic level, analytics data will help ensure whether or not you’re on the right track. And if the data is reviewed and utilized on the site it will help you increase conversion rates. Who doesn’t use analytic tools these days? You’d be surprised. We have come across ecommerce site marketing VP’s that can barely tell …Read More
We’ve addressed an entire section in our recently released landing page handbook to explaining the difference between exit rate and bounce rate. When each of these terms is explained, it’s very easy to assume that they are the same number, but each calculates when visitors leave a site at a different point.
A bounce rate is the percentage of visitors that leave a website within x number of seconds without visiting any other page. So if you were to search for the term “baby party favors” on Google the following would be the results:
Clicking on the first organic …Read More
Here is the painful truth: Visitors do not care about you or your company. They come to your site with different objectives and goals fueled by unique personalities and many times just browsing or surfing the net. So, what can you do to persuade them to take an action?Read More
An old client of mine called in yesterday to ask for some help. I helped architect an enterprise e-commerce website back in 2001. The website integrated with a complex back office solution (SAP/ Oracle) that handled all the counting aspects of the system. The client was hoping to upgrade portions of the system to allow visitors to their website to enter coupon codes. Also at surface this may seem to be a fairly forward and easy to implement task, however, it must be said that there are usually some technical challenges when attempting to integrate several systems. As I …Read More
All e-commerce sites are designed to get the site visitor and prospective customer to make a purchase. Everything in the site must lead to that desired action. There are many issues that must be considered such as: How easy is it to navigate your site? How fast do your pages load? Can users find what they are looking for? These are a few of the most common mistakes ecommerce sites tend overlook:
1. Poor product images- Large images swallow precious time and increase FUD’s (fears uncertainties and doubts) because of the longer loading periods. So make sure to edit and …Read More
Connect with us
- Augmented Reality in E-commerce – Statistics and Trends
- The illusion of Completeness: How to break this fatal UX design mistake
- How to Analyze A/B Test Results
- JTBD and using it on Conversion Projects
- How much does it cost to hire a CRO firm?
- Road Map to Effective Personalization: When, how and what to do!
- 6 Usability Pitfalls that Developers Should Avoid
- Crunching UX Data for Actionable Insights
- Which Comes First? Content or Layout?
- 6 uncomfortable thoughts on AB testing | #CRO
Latest Blog Posts