As I pointed out a couple weeks ago, many old marketing and sales models, particularly AIDA, are open-ended, meaning that once the sales conversion is complete, the model stops and has no means of putting the customer back into the conversion loop, like turning them into brand and/or product advocates.
Creating advocates not only increases the chances of the them returning, but their actions will influence others to become customers too, and so they end up doing your sales and marketing for you. For free.
Let’s look at some of the ways, especially for ecommerce sites, you can create brand …Read More
Cease & desist letters are “opening salvo” legal devices fired off in the hope that recipients are shaken enough by the tough “prosecute to the fullest extent of the law” language to do what the letter demands, thereby saving the letter writers the cost and bother of acting on the threats.
As such, they are about the furthest that writing can get from marketing and supporting a brand.
So imagine the talent and creativity, or perhaps simply the genuine concern for the brand, that it would take to write a cease and desist letter that not only supported the brand, …Read More
Since it is the start of the new year, we compiled a list of useful websites that we have been using over the last year. Our goal was to come up with a list of sites that are not well known but we feel should get more attention. The list is includes web applications, project tracking tools, search tools, news sites and multimedia websites.
Note: We extracted the description of each application from its own About us page. No one can describe a product like its inventors , so we decided we would use their own words to …Read More
I experienced one of the most valuable lessons in the late 90s when I ran my first business, Quill Publishing. At Quill we had achieved the majority of our business and financial goals and had taken great strides to carve a nice niche for ourselves. Everything seemed to go exactly how I had envisioned and hoped.
Until one day…Read More
Email marketing offers a great opportunity to connect with current customer as well as potential prospects. Compare for example traditional website visitors to subscribers of an opt-in mailing list. Site visitors include those who land on the site by mistake and may not be interested in what you have to offer. An opt-in mailing list on the other hand provides a segment of visitors who are interested in a particular topic who actively chose to subscribe to your mailing list.Read More
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