Latest Customer Experience Statistics and Insights (2024)

Reading Time: 6 minutesIn 2024, the latest customer experience statistics reveal crucial insights into how consumers interact with businesses, shaping their satisfaction and loyalty. As customer expectations continue to evolve, businesses must adapt to stay competitive and foster lasting relationships. E-commerce sites worldwide quickly realize that a great customer experience is where the money is at. Poor customer […]

Social Proof & 5 More Best Practices for Ecommerce Product Pages

Reading Time: 5 minutesHere’s how to improve you’re your ecommerce results: make your product pages the main focus of your business online. Your product pages are the final turning point on an online shopper’s journey from initial browsing to paying customer. If you think in terms of sales funnels, your product page is the pinnacle of the cone […]

7 Guidelines for Ecommerce Usability

Reading Time: 5 minutesDespite their importance for the success of your ecommerce sites, usability and user experience (UX) suffer identity crises. Each one is often confused for the other. There’s no denying the two are related, but not paying attention to their differences can be disastrous for your conversion rates. The International Organization for Standardization (ISO) defines the […]

10 Principles of Successful Landing Pages

Reading Time: 5 minutesLanding Page [lan-ding peyj] noun – 1. In online marketing a landing page, sometimes known as a “lead capture page” or a “lander”, is a single web page that appears in response to clicking on a search engine optimized search result or an online advertisement. (Wikipedia) By definition, landing pages are any page a visitor […]

4 Quick Conversion Rate Boosts to Take the Sting Out of Holiday Price Competition

Reading Time: 2 minutesWhile many of the early holiday sales figures for 2013 have been mixed, there’s one thing that seems consistent. Price competition is stronger than usual. Early results show shoppers are spending less per purchase this year (3.9% less according to Bloomberg) and at least some of that is blamed on deep discounts. So What Are […]

The Importance Of Mobile Website Optimization [Infographic]

Reading Time: 2 minutesHow important is mobile website optimization? Consider how much time and money people are spending on mobile devices these days. The numbers agree as well– 10% of the world’s total internet traffic is mobile-driven. In 2012 alone, $6.7 billion worth of goods were bought via mobile devices, just in the US. Mobile device sale is […]

3 Steps to Start Boosting Your Conversion Rates with Online Shopping Personalization

Reading Time: 2 minutesAs always in an Invesp infographic, the recently posted Online Shopping Personalization & Trends presents a lot of interesting and useful information. Now it’s up to you to take advantage it. And the infographic gives you all the reason you need to do so by pointing out that almost 60% of ecommerce marketers experience good […]

Online Shopping Personalization – Statistics and Trends

Reading Time: 2 minutesHow can you benefit by personalizing your customer’s online shopping experience? Just put yourself in your customer’s shoes – when you walk into a brick and mortar store, what impresses you the most? For one thing, it’s the way the store engages your interest and prioritizes your needs. That’s exactly what your online customer wants, […]

How to Use the Buying Cycle to Structure Your Landing Page Content

Reading Time: 2 minutesYour landing pages have a lot of work to do. Fortunately, you’ll find seemingly endless online advice about how to get it all done. From headline writing to Calls to Action, you can easily find all the online information you need to create effective landing pages. Almost. Where much of the advice about optimizing landing […]

Design Trends of Top 200 E-commerce Websites [Infographic]

Reading Time: 2 minutesDo you want to know more about what’s common in the design of the top 200 eCommerce websites? Curious to find out how these sites provide great user experience to their customers while topping their conversion rates? It’s all there in our latest infographic “Design Trends Of The Top 200 eCommerce Websites” based on our […]