Server-Side A/B Testing Vs. Client-Side A/B Testing

Reading Time: 13 minutes Wild guesses and opinions often only result in delusional outcomes. Though opinions are by far the most widely accepted truth, they rarely are factual. It is a better practice to lean on deductive reasoning and logic instead of guesswork. But how do you arrive at what is labeled as a fact or a valid statement? […]

The Ultimate Guide to Persuasive Online Copywriting

Reading Time: 27 minutes Everyone is about increasing their conversion rates and revenue. But to succeed during increasingly competitive times, there are many factors you should consider. Conversion optimization is a discipline that encompasses usability, copywriting, statistics, testing, and research. CRO is successful when the target market’s needs, wants, and desires are successfully accounted for through design and copy. […]

Guide to eCommerce Abandonment Rates

Reading Time: 14 minutes There are few key performance indicators that everyone focuses on for an e-commerce store: conversion rates, average order value, and the number of monthly visitors, site revenue, and the cost per acquisition. These metrics translate into money in the bank (or lack thereof). Each of these KPIs is influenced by a variety of other metrics […]

Conversion Optimization vs. Customer Retention Optimization : The Ultimate Goal

Reading Time: 12 minutes If you are a marketer, optimizing for conversions is probably etched in bold in your job description. After all, getting users to complete the desired action on your website – be it clicking on a PPC ad, filling up a form, subscribing to the blog, or making a purchase – is the primary objective. The […]

Are Customer Journey Maps More Than A Pretty Diagram? Are They Worth The Investment?

Reading Time: 14 minutes Customer journey mapping is extremely popular and more companies are turning to this practice. In fact, a recent Google search of the term “Customer Journey Maps” turned up 5.3 million results. What are customer journey maps, and why are they such a big deal? In short, customer journey maps visually represent a customer’s relationship with […]

Top 6 Reasons Why Personas Fail and How to Make Better Use of Personas

Reading Time: 11 minutes Personas, proposed by Alan Cooper, a noted pioneer software developer in the late 1990s, is a method that has gained increasing attention over the years. In fact: Personas have now become the new standard and a fundamental part of a UX designer and conversion optimizer’ toolkit. But, many marketers have tried them and given up, […]

How PURE Method Can Boost Your Website Conversion Rates To A Whole New Level

Reading Time: 11 minutes If only CRO was so easy: find the exact point at which the user loses interest in a page. Figure out why. Fix it. Eat a bagel. If you’re reading this, it’s likely that you’re familiar with the obstacles that prevent this dream from fruition. For over a decade we have worked hard to figure […]

How A Cognitive Walkthrough Can Improve Website Usability and Conversions

Reading Time: 9 minutes You already know usability is one of the most important conversion-driving factors on a website. That’s why you’re here. And while there are many strategies out there that can help businesses evaluate their site’s learnability and usability, it can be hard to do accurately without the help of real users from your audience. Cognitive walkthroughs […]

Customer Journey Mapping: How To Create Complete Customer Journey Maps

Reading Time: 16 minutes Certainly, there’s really no easy way when it comes to understanding your customer’s experience. Many turn to customer journey maps. There are positives and negatives that come with customer journey maps, and like any other marketing research and documentation, it comes down to two things: If you go with customer journey maps, we highly recommend you […]