Conversion rates are five to ten times higher in bricks and mortar (B&M) stores than on ecommerce sites.
Why? What are the differences between a B&M store and an online store that would account for such a huge gap?
While the answers are many and varied, in both cases, customers’ in-store experiences are a major determinant of whether they convert. Did they easily find what they were looking for? Did they have a good impression of the store? Did they get through the checkout in a reasonable time?
If ‘customer experience’ is paramount to conversions, then you need to look …Read More
The mobile shoppers who read product reviews on social media channels show a higher conversion rate – as much as 133% higher. On a grand scale, this conversion represents billions of dollars of business worldwide. The online population is increasing by leaps and bounds and more and more people are influenced by opinions shared on social media. Social media celebrities such as vloggers and serial product reviewers tend to have a huge impact on people’s perception of product quality. Businesses are noting an increased level of impact that positive and negative reviews have on purchase behavior.
The question is, what …Read More
Editor Note: If you are looking to increase your ecommerce store revenue, we highly recommend reading the article: 31 E-commerce Conversion Rate Optimization Ideas You Must Try.
More than half (62%) of US consumers with Internet access now shop online at least once a month. More than 8 in 10 people (83%) are satisfied overall with their online shopping experiences. Check out our new infographic titled, “Online Consumer Shopping Habits and Behavior” to know more about buying habits of online consumers and latest online shopping trends.
Infographic by- Invesp conversion rate optimization
To Publish this Image on your Blog …Read More
If in the past year there’s been an ecommerce topic hotter than the disruption caused by mcommerce, well, let us know in the comments below. Other issues may have enjoyed their 15 minutes, but mobile commerce has been somewhere on the podium for the past few years.
E-retail specialists, conversion rate optimizers and web site designers tout the advantages of mobile optimization because shoppers increasingly use their mobile devices to buy. Many (at least those sounding the death knell for desktops) go so far as to say you should optimize your site for mobile first, then convert your mobile site …Read More
Editor note: All strategies outlined in this article should be deployed on your website using AB testing. By doing so, you will measure the effectiveness of these strategies and whether they work for your or not. We highly recommend using Invesp’s The Essentials of Multivariate & AB Testing guide.
While it’s always been a focus of ecommerce strategizing, the promise of a personalized online shopping experience remains largely unfulfilled. It’s a curious circumstance because the statistics show that there’s a big demand, and payoff, from customizing the offering each of your customers get when they visit your site.
59% of online …Read More
Ecommerce sites all over the world are quickly realizing that a great customer experience is where the money’s at. Poor customer service negatively impacts a customer’s experience, as witnessed by 89% of eCommerce consumers. They quickly stopped buying at stores that offer poor customer service. Given the fact that it costs 6 to 7 times more to attract a new customer than to retain an old one, improving customer experience is all the more important. Check out our new infographic titled, “The Importance of Providing a Great Customer Experience ” to know more about this topic.
Infographic by- InvespRead More
Here’s how to improve you’re your ecommerce results: make your product pages the main focus of your business online.
Your product pages are the final turning point on the journey an online shopper takes from initial browsing to paying customer.
If you think in terms of sales funnels, your product page is the pinnacle of the cone without which your funnel is incomplete and obsolete.
So how are your product pages doing?
Conversion rates are the best judge of product page performance. And your conversion rates improve the according to how often customers heed your “Buy Now” or “Add to …Read More
How can you benefit by personalizing your customer’s online shopping experience? Just put yourself in your customer’s shoes – when you walk into a brick and mortar store, what impresses you the most? For one thing, it’s the way the store engages your interest and prioritizes your needs. That’s exactly what your online customer wants, as well. How do you achieve it? Check out our infographic on “Online Shopping Personalization – Statistics and Trends” for the latest statistics on how online shopping personalization affects shoppers and how it can increase your ROI.
Infographic by- Invesp
To Publish this Image …Read More
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