The Importance of Word Of Mouth Marketing – Statistics and Trends 2025
Reading Time: 11 minutesEverywhere you look, you see ads. Amid this chaos, word-of-mouth marketing (WOMM) helps you cut through the noise by doing what algorithms can’t—building trust. Whether it’s a quick recommendation in a WhatsApp group, a 15-second TikTok from a micro-influencer, or a glowing review in a niche subreddit, WOMM drives more credible, more lasting influence than […]
The State of Impulse Buying (Statistics & Trends 2025)
Reading Time: 9 minutesDesigning your website for impulsive shoppers is crucial for maximizing sales and creating a positive user experience. Shoppers who have impulse buying tendencies often make quick decisions, so a website tailored to their behavior can capitalize and make more money. Retail therapy plays a significant role in impulse buying, as individuals often make purchases to […]
18 Global Mobile Commerce Statistics For 2025
Reading Time: 9 minutesMobile commerce, or m-commerce, is steadily emerging as the future of online shopping or shopping. It’s changing the way we browse, select, and purchase products. With sales projected to hit a staggering $2.52 trillion in 2024, it’s clear that this digital revolution is not just a passing trend but a seismic shift in consumer behavior. […]
The Importance of Data Driven Marketing – Statistics and Trends
Reading Time: 2 minutesDid you know that Marketers that exceeded their revenue goals in were using personalization techniques 83% of the time whereas businesses that employ data-driven personalization delivered five to eight times the ROI on marketing spend. More than three-quarters (77%) of respondents believe that they’ve had a somewhat or significant increase in access to useful data […]
The Rise of Marketing Automation – Statistics and Trends [Infographic]
Reading Time: 2 minutesThe marketing automation industry is growing and has become one of the most important trends in digital marketing. According to recent studies, marketing automation, on average, drives up to a 14.5% increase in sales productivity and a 12.2% reduction in marketing overhead. 80% of marketing automation users saw an increase in the number of leads […]
Chatbots In Customer Service – Statistics and Trends [Infographic]
Reading Time: 2 minutesThe use of chatbots in the customer service industry is growing. According to estimates, more than 67% of consumers worldwide have used a chatbot for customer support in the past year, and around 85% of all customer interactions will be handled without a human agent by 2020. 40% of consumers do not care whether a […]
How Social Media Influencers Impact Online Buying Decisions- Statistics and Trends
Reading Time: 2 minutesDid you know that 40% of people say they have purchased a product online as a result of seeing it being used by an influencer on social media? 72% of customers trust a business more after it is recommended by an influencer whereas 49% of consumers rely on product recommendations shared by influencers for their […]
The Importance of Same Day Delivery – Statistics and Trends
Reading Time: 2 minutesMore than (51%) half of retailers offer same-day delivery and 65% plan to offer it within two years. 49% of shoppers say that same-day delivery makes them more likely to shop online. Check out our infographic on the importance of Same Day delivery and latest same-day delivery statistics and trends.
How Digital Influences In-store Shopping Behavior – Statistics and Trends
Reading Time: 2 minutesDid you know that 87% of in-store shoppers look for information online before shopping, 79% while visiting store and 35% after visiting a store. Check out our infographic “How Digital Influences In-store Shopping Behavior” to know how digital is influencing in-store shopping behavior and latest statistics and trends.
The Importance of Live Chat Customer Support – Statistics and Trends [Infographic]
Reading Time: 2 minutesDid you know that 73% of customers find live chat to be the most satisfying way of communicating with a business whereas 63% of consumers are more likely to return to a website that offers live chat. Check out our infographic on “Live Chat Customer Support” for latest statistics and trends.
